SMS Terms & Conditions
Last updated: August 2026
These terms govern text messages sent by PRODESIGN INTERNATIONAL ("PRODESIGN INTERNATIONAL," "we," "us") to customers who have opted in to our SMS program.
Program description
PRODESIGN INTERNATIONAL sends text messages to customers who have placed an order or contacted us for support and who have given consent to be texted. Messages may include replies to support requests, requests for information needed to assist you, order status updates, and delivery notifications. We do not send marketing or promotional messages through this program.
Consent
By checking the consent box on our SMS sign-up page, or by giving verbal consent to a PRODESIGN INTERNATIONAL representative during a support call, you agree to receive the text messages described above at the mobile number you provide. Consent is not a condition of any purchase.
Message frequency
Message frequency may vary and is generally 1 to 4 messages per request or order.
Message and data rates
Message and data rates may apply. Charges depend on your mobile carrier and plan.
How to opt out
Reply STOP to any message at any time to unsubscribe. After you reply STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further messages from this program. If you would like to sign up again, reply START or sign up again at our SMS sign-up page.
How to get help
Reply HELP to any message for assistance, or contact us directly at info@prodesignhair.com or (805) 988-7828.
Supported carriers
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you and from you to us.
Privacy
Mobile information, including text messaging originator opt-in data and consent, will not be shared or sold to any third parties or affiliates for marketing or promotional purposes. See our full Privacy Policy for more information on how we collect, use, and disclose information.
Changes to these terms
We may update these SMS terms from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact us
PRODESIGN INTERNATIONAL
2221 Sturgis Rd STE F, Oxnard, CA 93030, United States
Email: info@prodesignhair.com
Phone: (805) 988-7828